Bots and augmented reality (AR) are increasingly popular points of contact for consumers. To succeed, enterprises need to focus on how to leverage this new touchpoint
It streamlines operations
Faster/simpler transfers of data and assets
It improves asset management
Converting tangible assets into digital tokens
It provides a platform for collaboration
Facilitating secured sharing
It reduces risk
Consolidating data into a consistent format
Data, data, data
There must be a vast repository of actions. Without good data, you won’t have good results.
Actions must be trained to work correctly. This takes time, patience and ongoing training.
High levels of automation
Enterprises must be mature and possess significant internal automation capabilities.
Without 100% commitment, these technologies rarely make it far enough to pay off.
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