Services

DIGITAL
EXPERIENCE

Turn all your digital touchpoints into a competitive advantage

Digital Experience Services

The Competition to Remain Relevant in Customers’ Digital Lives is Fierce

Creating delightful experiences that satisfy users’ wants and needs is critical to customer loyalty and business success. Users expect digital services to be continuous, constant, and omni-channel. It starts with UX strategy, research and design, and includes mapping user journeys, and integrating digital channels with complex legacy enterprise system. These requirements demand specific skills and expertise for managing and optimizing the digital experience.

Digital Experience Agency

Infostretch Builds Exceptional Digital Experiences That Translate to Exceptional Business Outcomes

We offer a full suite of Experience services for digital ranging from strategy, user research and design to deployment, integration, testing, and support. Our team members — which include UI Designers, UX Analysts, UX Developers, UX Researchers, Front End Developers, Back End Developers, and Full Stack Developers — use their expertise in digital to create unique user experiences that build brand loyalty, increase business productivity, and reduce service costs.

UX STRATEGY
& DESIGN

Take stock of your digital capabilities and opportunities and lay out a clear path forward.

Infostretch offers Design thinking-powered UX strategy and execution services to help you evolve your organizational UX approach and maturity. We combine traditional UX techniques with lean UX and UX research to develop paradigm-shifting solutions that improve customer loyalty and deliver stronger product ROI.

Services include:

  • Design thinking
  • Business alignment
  • UX roadmap
  • Voice of the customer
  • Workshops

USER
RESEARCH

Understand the customer journey.

Infostretch conducts User Research to better understand user’s needs, behaviors, pains and motivations. We use both qualitative and quantitative methods to make sure that the user’s pain points and needs are addressed.

Services include:

  • Usability, observation, and contextual studies
  • Heuristic evaluations
  • Interviews
  • Competitor analysis
  • Mental modeling
  • Persona creation
  • Ecosystem, empathy, and journey map
  • Surveys
  • Mood boarding
  • Workshop facilitation

EXPERIENCE
DESIGN

An end-to-end approach that aligns business and user needs.

We help business connect with their customers more easily by understanding and defining their user experiences and developing intuitive designs that align with user needs. This includes information architecture and navigation design, visual design and aesthetics, prototyping and testing, style-guides and UX specification, front-end UI development, and 100% responsive UI.

Services include:

  • Workshop facilitation
  • Storyboarding
  • Wireframing
  • Low to high-fidelity designs
  • Interaction & Interface Design
  • Data visualization
  • Information architecture
  • Reusable UI components and design systems
  • Voice

INTELLIGENT
INTERFACES

Create seamless experiences across enterprise silos and revenue channels.

Infostretch works across the digital spectrum to design and enable intelligent user interfaces for exceptional user experiences. This includes integrating with existing enterprise systems.

Services include:

  • Mobile
  • Web
  • Augmented reality
  • Mixed and virtual reality
  • Biometrics and wearables
  • Conversational AI
  • Cross platform/low-no code

EXPERIENCE RESEARCH
& ANALYTICS

Maximize ROI and utilization, minimize downtime, and stay ahead of disruptions to your automation.

Infostretch ensures high availability of mission critical processes and infrastructure with 24×7 automated monitoring, support, and remediation.

Services include:

  • Journey mapping
  • Key data identification and collection
  • KPI definition
  • User analytics
  • A/B testing
  • Metric monitoring and dashboard development