Modern Appdev & Engineering

INTERACTIVE
EXPERIENCES

Streamline the build, test, and integration of intelligent conversation applications into your business

Chatbots & Voicebots Development
Infostretch can help your business harness the power of Conversational AI to optimize customer experience and engagements in revolutionary ways

chatbot development service
the challenge

Interactive Experiences Are More Connected Than Ever

Applications and devices are more connected than ever, enabling a number of high-impact use cases for new AI-powered Chatbots and Voicebots.

However, poor application of chatbot and voicebot technologies can create impersonal service interactions and big problems for businesses – not only in customer dissatisfaction, but also by driving customers to multiple service channels, raising costs and extending resolution time. Many companies struggle to take advantage due to the lack of expertise and a well thought out strategy to deliver business value. They are also dealing with complex integration requirements with existing enterprise platforms and systems, an inability to automate device testing which slows delivery cycle time considerably, and a number of unique factors and testing requirements, e.g., intent, language, response validation, etc.

leading industry platforms
What We Do

Bring Your Digital Ideas to Life

Our experience with the leading industry platforms — Alexa, Siri, Cortana, and Google Assistant – enable your business to take full advantage of these technologies in sales, customer service and operations. We can support your initiatives from initial planning and strategy through development, test, integration, and deployment.

OUR OFFERING

End-to-End Interactive Experiences Services

Strategy/Concept
Strategy/Concept
  • Proof of concept
  • Design interaction flows
  • Tools and framework selection
  • Blueprinting
  • Integration strategy

Development
Development
  • User-centric design
  • Feature definition
  • Architecture design
  • Alexa, Siri, Cortana, and Google assistant integration
  • Building bots from scratch
  • Building interfaces with existing systems – enterprise, social, external
  • Minimum viable product

Testing/automation
Testing/automation
  • Intent validation
  • Response validation
  • Functional Testing, Stress Testing, Security Testing
  • Test Automation
  • Integration Testing
  • Ground-truth validation
  • Minimum viable product

We support a variety of use cases with expert chatbot and voicebot development services:

Customer Activation
Customer Activation

Deliver push notifications and exclusive offers to customers

Personalized Experience
Personalized Experience

Engage with consumers by name and know their preferences

Relevant Content
Relevant Content

Create additional sales from insight-driven suggestions on related items

Intelligent Assistance
Intelligent Assistance

Get more intelligent interactions by expanding capabilities

Contactless Payments
Contactless Payments

Chatbot-based payments

Integrated Commerce
Integrated Commerce

Enable purchase directly from social media with integrated payment systems

Data Capture & Display
Data Capture & Display

Multi-touchpoint data gathering and analysis; presented in one easy to use application, giving users immediate access

Data Sharing
Data Sharing

Easy, rules-based data distribution for learning and adaptation

Comparison Reporting
Comparison Reporting

Relevant data and real-time updates through simple reporting apps and displays

Algorithm Refinement
Algorithm Refinement

Learn and adapt the algorithm to improve the results or expand the function set

Data Comparison
Data Comparison

Collect the data and compare the results over a period of time and align them with similar use cases to help improve results and sentiment

THE OUTCOMES WE DELIVER

Revolutionize user engagement to unleash business value

Infostretch enables your business to take full advantage of latest chatbot technologies across value chain. Our services deliver important business advantages:

Consistent Customer Engagement
Consistent Customer Engagement

Human-like experience for customers across channels through personalized and relevant communication

Revenue Growth
Revenue Growth

Leverage personalized recommendations to increase cross-selling opportunities through customer education

Improve Targeting
Improve Targeting

Analyze customer interactions combined with previous transactions to improve the targeting for products and services

Cost Optimization
Cost Optimization

Reduce the employee cost by offloading part of the customer service and engagement functions to the Bot

Discover New Channels
Improve Targeting

Leverage these technologies to deliver new capabilities and services in areas such as customer support, cross-sell and upsell, virtual healthcare, and virtual tutoring/education

Key
Partnership

aws

With our vast experience in BOTs, we have partnered with ServisBOT to transforming customer and employee engagement using conversational AI

Why Infostretch

Focus on Your
Priorities

Our heavy lifting with the new technologies enables you to focus on your core competencies

Deep technology &
domain expertise

Proven track record of multiple successful implementations

Access to
exemplary talent

Agile global teams with a large pool of certified engineers

Continuous investment
& innovation

R&D investment for new gen technology, dedicated labs

Flexibility

Agile, nimble and quick to proof of concept; faster and more informed in project decision making