MOBILE & WEB ENGINEERING

Chatbot and Voicebot
Development

Streamline the build, test and integration of intelligent conversation applications into your business

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Infostretch can help your business harness the power of AI-powered Voice and Chatbots to optimize customer experience and engagements in revolutionary ways.

the challenge

Chatbot development and Voicebot applications are more connected than ever

Applications and devices are more connected than ever, enabling a number of high-impact use cases for new AI-powered Voice and Chatbots.

Many companies struggle to take advantage due to the lack of a well thought out strategy that leverages these technologies to deliver business value, complex integration requirements with existing enterprise platforms and systems, inability to automate device testing which slows delivery cycle time considerably and a number of unique factors and testing requirements; e.g., intent, language, response validation, etc.

What We Do

Bring your digital ideas to life

Our experience with the leading industry platforms – Alexa, Siri, Cortana and Google Assistant – enable your business to take full advantage of these technologies in sales, customer service and operations. We can support your initiatives from initial planning and strategy through development, test, integration and deployment.

OUR OFFERING

End-to-end Chatbots and Voicebot Development services

Strategy/concept

Proof of Concept
Design Interaction Flows
Tools & Framework Selection
Blueprinting
Integration Strategy

Development

User-Centric Design
Feature Definition
Architecture Design
Alexa, Siri, Cortana and Google Assistant Integration
Building BOTs from Scratch
Building Interfaces with Existing Systems: Enterprise, Social, External

Testing/automation

Intent Validation
Response Validation
Functional Testing, Stress Testing, Security Testing
Test Automation
Integration Testing
Ground-Truth Validation
Minimum Viable Product

The solution

Comprehensive Chatbots and Voicebot development services

The Infostretch digital engineering team can help you approach your concept to deployment using Agile practices and Cloud Native Development.

Some of these include:

Intelligent Assistance

Get more intelligent interactions by expanding capabilities.

Data Sharing

Easy, rules-based data distribution for learning and adaptation.

Customer Activation

Deliver push notifications and exclusive offers to customers.

Contactless Payments

Chatbot and Voicebot-based payments.

Comparison Reporting

Relevant data and real-time updates through simple reporting apps and displays.

Personalized Experience

Engage with consumers by name and know their preferences.

Integrated Commerce

Enable purchase directly from social media with integrated payment systems.

Algorithm Refinement

Learn and adapt the algorithm to improve the results or expand the function set.

Relevant Content

Create additional sales from insight-driven suggestions on related items.

Data Capture and Display

Multi-touchpoint data gathering and analysis; presented in one easy to use application, giving users immediate access.

Data Comparison

Collect the data and compare the results over a period of time and align them with similar use cases to help improve results and sentiment.

Our methodology

Reveal
how we do it

Our Expertise

With the leading chatbots and voicebots development tools & platforms

Using the leading industry platforms – Alexa, Siri, Cortana and Google Assistant, Infostretch maximizes the development, testing & integration of BOTs and AI powered voice interfaces.

Chatbot and Voicebot Development