Chatbot and Voicebot Development

Streamline the build, test and integration of intelligent conversation applications into your business

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Infostretch can help your business harness the power of AI-powered Voice and Chatbots to optimize customer experience and engagements in revolutionary ways.

Chatbot and Voicebot applications mean new business opportunities

Applications and devices are more connected than ever, enabling a number of high-impact use cases for new Chatbots and Voice interfaces. But many companies struggle to take advantage due to:

  • The lack of a well thought out strategy for how to best leverage these technologies to deliver business value
  • Complex integration requirements with existing enterprise platforms and systems
  • Inability to automate device testing which slows delivery cycle time considerably
  • A number of unique factors and testing requirements; e.g., intent, language, response validation, etc.

See how Infostretch streamlines the development, testing and integration of BOTs and voice interfaces

Our experience with the leading industry platforms – Alexa, Siri, Cortana and Google Assistant – enable your business to take full advantage of these technologies in sales, customer service and operations. We can support your initiatives from initial planning and strategy through development, test, integration and deployment.

Reveal how we do it

Expert Development Services that Bring Your Digital Ideas to Life

From concept to deployment using Agile practices and Cloud Native Development

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Customer Activation
Benefit
Deliver push notifications and exclusive offers to customers
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Personalized
Experience
Benefit
Engage with consumers by name and know their preferences
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Relevant Content
Benefit
Create additional sales from insight-driven suggestions on related items
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Intelligent
Assistance
Benefit
Get more intelligent interactions by expanding capabilities
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Contactless
Payments
Benefit
Chatbot and Voicebot-based payments
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Integrated
Commerce
Benefit
Enable purchase directly from Social Media with integrated payment systems
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Data Capture
and Display
Benefit
Multi-touchpoint data gathering and analysis; presented in one easy to use application, giving users immediate access
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Data Sharing
Benefit
Easy, rules-based data distribution for learning and adaptation
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Data Comparison
Benefit
Collect the data and compare the results over a period of time and align them with similar use cases to help improve results and sentiment
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Algorithm
Refinement
Benefit
Learn and adapt the algorithm to improve the results or expand the function set
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Comparison
Reporting
Benefit
Relevant data and real-time updates through simple reporting apps and displays

End-to-end Voice and Chatbot Development
Capabilities to Differentiate your Business

Strategy/Concept

  • Proof of Concept
  • Design Interaction Flows
  • Tools & Framework Selection
  • Blueprinting
  • Integration Strategy

Development

  • User-Centric Design
  • Feature Definition
  • Architecture Design
  • Alexa, Siri, Cortana and Google Assistant Integration
  • Building BOTs from Scratch
  • Building Interfaces with Existing Systems – Enterprise, Social, External
  • Minimum Viable Product

Testing/Automation

  • Intent Validation
  • Response Validation
  • Functional, Stress, Security Testing
  • Test Automation
  • Integration Testing
  • Ground-Truth Validation
  • Market-Ready Offering