Enhance passenger experience, streamline onboard operations & more
The cruise industry faces some rough seas today related to the passenger experience. There are long check-in lines, services and offers are rarely personalized to passenger interests and many feel the onboard experience is decidedly outdated and non-digital. As a result, onboard revenues are suffering and repeat bookings are down. Infostretch has spent 12 plus years designing, developing, and testing digital solutions to enhance the customer experience in a variety of industries.
We offer a solution specifically designed to help cruise lines make the leap into digital, to enhance passenger engagement, increase satisfaction, and streamline onboard operations. With the Infostretch Digital Cruise Solution, you can offer a number of new digital services that will improve the experience for both passengers and crew while enhancing your appeal to younger market segments.
For example, instant online check-in and hassle-free embarkation, secure frictionless payments via the latest digital devices, easy to explore and book on-shore excursions, digital access to onboard dining options, stateroom entry via smart devices, personalized location-based offers, and passenger-focused loyalty programs, and a full-featured passenger expense dashboard.
The solution is lightweight, plug-and-play and integrates seamlessly with your existing POS, payment, check-in, and stateroom access systems. With the Infostretch Digital Cruise Solution, you can improve your onboard revenues, increase customer loyalty and get more referrals and repeat bookings. Find out how. Set sail today at www.infostretch.com/digital-cruise-solution.