Even though insurance companies have strong claim processing engines and settlement processes, handing all of the above required a scalable platform capable of guiding the process and delivering 100% policyholder satisfaction. In essence, building the future claim experience.
Identifying scalable and high-performance platforms on which to build recommendation engines, serverless computing services to construct service-oriented architecture, workflow functionality, timely triggering of notification mechanisms, and a fully functioning solution that could scale easily to handle above-market volumes.
Needing a cost-effective technology platform capable of rapid analysis, computing, and deployment of new business features, Westhill turned to Amazon Web Services (AWS).
This trigger-code-when-required approach helped them serve individual policyholders efficiently, capture logs, and trigger workflows using a step function – all of which were seen as a breakthrough in meeting their current design challenges in a cost-effective manner.
Infostretch was chosen by Westhill as the technology and consulting partner to architect, build, and deploy the end-to-end solution due to its robust domain knowledge of third-party issuance and cloud expertise.
Complex Backend Architecture
Rules-Based Recommendation Engine
Workflow Mechanism to Guide Policyholder
Escalation & Feedback Module
Pricing & Negotiation Module
Rapid Compute Process to Serve Customers Quicker
Rapid Deployment Model to Meet Mission Critical & Business Critical Tasks
Assuring higher service levels and reducing operational costs
Shift from CapEx to OpEx Model, enabling faster delivery of new, market-driven business features
Near 100% Customer Satisfaction. Via fast deployment of new business models; process transparency
Infostretch leverages a proven combination of technology, processes, and expertise to help enterprises accelerate the execution of their digital strategy. We deliver faster and more effectively by unifying expert professional services and best practices with pre-built software frameworks and products. Our 1,000+ development, testing and integration specialists have deep capabilities in DevOps, QE, app development, Cloud, AI, IoT and mobility.