IoT MANAGEMENT

INFOSTRETCH DIGITAL REMOTE DEVICE MANAGEMENT PLATFORM (RDMP)

Simplify the Monitoring and Management of Critical IoT Devices RDMP provides actionable insights into user and IoT device behavior, ensuring optimal usability, performance and security via remote management updates.

THE CHALLENGE
A LACK OF REAL-TIME VISIBILITY INTO IoT DEVICE PERFORMANCE

Remote monitoring of IoT devices is critical for MedTech and IoT product engineering companies. The product engineering teams need to understand device failure patterns to ensure not only performance, usability, patient safety and data security but also to prioritize improvements for future device and companion software releases. But they are hampered by multiple factors:

Poor Visibility
Poor Visibility

into end-user journey analysis and usage patterns

Limited Analytic capabilities
Limited Analytic
capabilities

in existing platforms that don’t support device and application event mapping

Complex Firmware and Configuration Updates
Complex Firmware and
Configuration Updates

due to the number of different devices, form factors and geographies

Most IoT product engineering teams manage device operations in different silos for different technology layers. This approach makes it difficult to analyze the root cause of device failure on the ground or determine the effectiveness of device functionality.

Platforms like AWS IoT provide a partial solution to this problem, but mapping device events with user actions is missing. Also, no single solution provides out-of-the-box configurable data logging and analytics to capture errors at every technology layer of the devices, events and user journeys that are stitched through each layer.

WHAT WE DO

INFOSTRETCH DIGITAL REMOTE DEVICE MANAGEMENT PLATFORM (RDMP)

Infostretch’s RDMP offers a framework that brings remote monitoring, management and analysis together on a single platform, so product engineering and operations teams can support their customers proactively.

enables IoT product engineering teams to start collecting data
RDMP enables IoT product engineering teams to start collecting data from edge devices to the cloud with just a few minor configurations and integrations

framework integration
The framework can be integrated at any level of the product lifecycle from PoC to market release

real-time monitoring and analytics visualization
Dashboards are configurable for remote device management, real-time monitoring and analytics visualization of user journeys and device events

determine iot device health and failure
RDMP enhances device usability by both understanding usage and error patterns and determining device health and failure

DIGITAL REMOTE DEVICE MANAGEMENT PLATFORM

Functional overview

Data collection

Data collection

Data collection from IoT Device, Edge Device and Companion Application

Events and user journey

Events and user journey

Customize events and user journeys to monitor and analyze trends

Kpi monitoring

Kpi monitoring

Business KPIs monitoring support and management KPIs

Monitoring dashboards

Monitoring dashboards

Real-time dashboards for monitoring events and alerts drill down filters for events, errors analysis

Data loader

Data loader

Seamless data ingestion from other analytics platform

remote device management

remote device management

Device management, software/ firmware updates, customer support

DIGITAL REMOTE DEVICE MANAGEMENT PLATFORM
USER EXPERIENCE

HOW WE DO IT

REAL-TIME MONITORING AND ANALYSIS FOR IoT PRODUCT ENGINEERING

  • track both system events and user actions

    RDMP employs a configuration-based approach to track both system events and user actions across the ecosystem.

  • device firmware to cloud and visualization

    It brings components for each layer from device firmware to cloud and visualization that can be integrated at any stage of the product development.

  • simplifies aws iot device management and development updates

    This simplifies management and development updates, and gives product engineers greater visibility into performance and usability.