IoT MANAGEMENT

APEXON DIGITAL REMOTE DEVICE MANAGEMENT PLATFORM (RDMP)

Simplify the monitoring and management of critical IoT devices
RDMP provides actionable insights into user and IoT device behavior, ensuring optimal usability, performance and security via remote management updates

THE CHALLENGE
A LACK OF REAL-TIME VISIBILITY INTO IoT DEVICE PERFORMANCE

The proliferation of connected IOT devices is bringing the concept of Digital Twin (software design pattern that represents a physical object with the objective of understanding the asset’s state) to the mainstream. However, seamless integration between such IoT devices and data analytics remains a challenge.

Remote monitoring and management of IoT Medical and Consumer devices are critical for health tech and IoT product engineering companies. Users in different development roles need to understand device failure patterns to ensure performance and security and prioritize improvements for future device and companion software releases. Additionally, operations roles want to understand user journeys, the adoption of different functionality, and adherence to safety and compliance requirements.

IoT Device Management Platform

Poor Visibility
Poor Visibility

into end-user journey analysis and usage patterns

Limited Analytic
Limited Analytics

capabilities that don’t support device and application event mapping

Complex firmware & Configuration updates
Complex firmware &
Configuration updates

due to the number of different devices, form factors and geographies

Most IoT product engineering teams manage device operations in different silos for different technology layers. This approach makes it challenging to analyze the root cause of device failure on the ground or determine the effectiveness of device functionality.

WHAT WE DO

APEXON REMOTE DEVICE MANAGEMENT PLATFORM (RDMP)

Apexon’s RDMP offers a framework that brings remote device monitoring, management and analysis together on a single platform, helping companies achieve better control and understand their remote device assets and infrastructures.
  • RDMP enables IoT product engineering teams to start collecting data from edge devices to the cloud with just a few minor configurations and integrations, resulting in better transparency, safety and efficiency of the client’s infrastructure operations.
  • The framework can be integrated at any level of the product lifecycle from PoC to market release.
  • Dashboards are configurable for remote device management, real-time monitoring and analytics visualization of user journeys and device events.

RDMP enhances device usability by both understanding usage and error patterns and determining device health and failure.

Digital Remote Device Management Platform Functional Overview

1

Data Collection

Data collection from IoT device, Edge device and companion application

2

KPI Monitoring

Business KPIs monitoring support and management KPIs

Data Loader

3

Seamless data ingestion from other analytics platforms

4

Events & User Journey

Customise events and user journeys to monitor and analyse trends

5

Monitoring Dashboards

Real-time dashboards for monitoring events and alerts drilldown filters for events, errors analysis

6

Remote Device Management

Device management, software/firmware updates, customer support

THE OUTCOMES WE DELIVER

EMPOWER & ACCELERATE SOFTWARE DEVELOPMENT ACROSS THE ENTERPRISE

Enhanced Service Levels
Enhanced Service Levels

User-centric web and mobile applications to help remotely control and manage devices and other assets to assure optimal user experiences

Reduced Business Risk
Reduced Business Risk

Improved transparency, safety and efficiency of the client’s infrastructure operations

More Informed Decision-Making
More Informed Decision-Making

Harness the full potential of your data to make real-time decisions

Our methodology

Reveal
how we do it

OUR APPROACH

RDMP employs a configuration-based approach to track both system events and user actions across the ecosystem.

AWS IoT Device Management

It brings components for each layer from device firmware to cloud and visualization that can be integrated at any stage of the product development.

Device Management Platform

This simplifies management and development updates, and gives product engineers greater visibility into performance and usability.

Tailored User Experiences

RDMP provides tailored dashboards for various roles such as product management, marketing, engineering, customer support, and regulatory and compliance.

Why Apexon

Dedicated IoT Center
of Excellence & Labs

We have set up dedicated IoT Labs with comprehensive infrastructure, resources and tools to accelerate IoT development and experimentation. In addition, our dedicated IoT CoE is staffed by talented IoT engineers who can help drive innovation and clear project roadblocks using a human-centric, design-based transformation approach

Vast Data Engineering
& Advanced Analytics
Skillset

Apexon brings a wealth of expertise in Data Engineering and Advanced Analytics, AI & ML to inform the development process, predict events and minimize risks

UI/UX & Data
Visualization
Expertise

The Apexon design team is deeply integrated into engineering processes from the start. This close alignment with our front-end developers ensures consistent user experiences for web applications, mobile solutions, human-machine interfaces, and other user-focused products

Top-Tier Cloud
Competency

Our proficiency in cloud computing platforms and services equips us to provide high-performing cloud environments tailored to the specific needs of your IoT initiative. We have deep expertise in the leading cloud platforms, including AWS (AWS Advanced Consulting, AWS Life Sciences Competency certified partner), Azure and GCP. We can also help migrate your legacy apps to the cloud or refactor them to meet scalability challenges and efficiently manage traffic spikes. In addition, RDMP is available on AWS Cloud Marketplace

Cross-Industry
Domain Knowledge

We have a proven track record of delivering projects to the world’s leading tech innovators and Fortune 500 companies, especially in Medtech, Life Sciences, and Healthcare. Our team understands the needs of your industry and will develop custom IoT solutions that drive your business forward

RECOGNIZED BY
INDUSTRY ANALYSTS
Recognized by many of the leading industry analysts including:
Zinnov

Recognized as a Leader in Several Zinnov Zones for 2020

451 research

Identified as a Strong Digital Engineering Partner for IoT-Centric Projects