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Technical Delivery Manager

Company Description:

Infostretch is a pure-play digital engineering services firm focused on helping companies accelerate their digital initiatives from strategy and planning through execution. We leverage deep technical expertise, Agile methodologies and data-driven intelligence to modernize systems of engagement and simplify human/tech interaction. We deliver custom solutions that meet customers’ technology needs wherever they are in their digital lifecycle. Backed by Goldman Sachs and Everstone Capital, Infostretch works with both large enterprises and emerging innovators -- putting digital to work to enable new products and business models, engage with customers in new ways, and create sustainable competitive differentiation.

Infostretch is looking for a strong Technical Delivery Manager for our growth markets. The ideal candidate must have experience in technical implementation of multiple projects within one or more accounts.

Role Description

As Technical Delivery Manager, this position is responsible for managing successful technical implementation of multiple projects within one or more accounts. This position resides in the Delivery Management branch within the broader Global Delivery Business Unit of Infostretch.  The branch is responsible for the management of all Delivery Projects and as such consists of the following functional groups.

 

  1. Project / QA Managers
  2. Technical / QA Leads
  3. Technical / QA Engineers

 

Key Accountabilities

  • Ensure the effective management and communication of the initiation, execution and implementation processes
  • Provide initial project cost estimates
  • Perform resource forecasting for technical specialists
  • Govern individual project budgets against actuals, for variance reporting and management
  • Responsible for his projects’ timely submission of timesheets
  • Performance management of staff
  • Establish Project Management Standards and Governance frameworks as part of Project execution
  • Provide regular status reporting as determined to senior management
  • Creative, consultative, and a strong communicator with the ability to manage diverse internal / external resources at up to the VP-level
  • Drive, police and oversee the delivery of multiple streams of work for assigned projects
  • Have a aerial view on detail and project/program delivery
  • Responsible for analyzing dashboard information and project information to ensure both client and internal expectations are met and where appropriate exceeded
  • Understand and articulate to customers Infostretch’ Enterprise Mobility vision
  • Assist where appropriate in defining strategic business requirements and to understand complex client and user needs
  • Communicate risk and highlight pre project risks to the internal resource, Account Management, and head of Delivery
  • Directly manage Project and/or QA Managers assigned to an account or project
  • Perform project reviews on a consistent basis to ensure project delivery is on time and on budget
  • Work with Account Managers to drive growth, quality and customer satisfaction
  • Interact with Account Management and Practice Leads to make sure onsite / offshore workflow and communications are optimized
  • Represent Infostretch to the customers at business reviews, and other critical meetings, for the overall delivery aspects and quality of delivery

 

Required Skills:

  • Background in computer science engineering or related fields and education
  • Software development experience in .Net or Java or such mainstream language. Microsoft background preferred
  • At least 8 years of relevant professional services and/or technical project management experience
  • Strong professional services skills with experience in B2B and/or B2C software development
  • Deep level of experience managing teams and high-profile enterprise technology initiatives through project management applications (e.g., MS Project, Office Suite, Jira, GANTT charts etc.).
  • Successful track record serving as overall lead for enterprise-level projects at Fortune 500 companies.
  • Proficient in Service Performance Management and KPIs
  • Familiarity with rapid development methodologies: SCRUM/AGILE
  • Experience with defining, documenting, and adhering to professional services and best practices within a fast paced, innovative technology company
  • Extensive experience providing customer-facing presentations at the Executive level
  • Extremely detail oriented
  • Experience managing enterprise-level technology initiatives from initial project discovery to service launch
  • Ability to work cross-functionally and with a wide range of employees with different skill sets
  • Ability to multi-task, prioritize issues/escalations, and manage many projects simultaneously
  • Ability to work with a diverse client base
  • Successful track record of implementing enterprise-level technology initiatives for Fortune 500 companies, from project discovery through service launch
  • Strong business acumen, excellent analytical skills, and experience working with Project Management, Development and QA tools
  • Some travel is required (approx.  15%)
  • Background in Healthcare preferred

 

Disclaimer:
If you feel that this is a good match for your skillsets, please submit a current word version of your resume along with a cover letter describing your skills, experience and salary expectations. We are an Equal Opportunity Employer (EOE). You can read our job applicant privacy policy here.

Apply Online Print

Job Code: IS-TXF2021040500

Category: Engineering

Job Type: Full-Time

Location: Dallas, TX, USA

Open Positions: 1

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