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Senior Software Engineer (Java)

Company Description:

Infostretch is a pure-play digital engineering services firm focused on helping companies accelerate their digital initiatives from strategy and planning through execution. We leverage deep technical expertise, Agile methodologies and data-driven intelligence to modernize systems of engagement and simplify human/tech interaction. We deliver custom solutions that meet customers’ technology needs wherever they are in their digital lifecycle. Backed by Goldman Sachs and Everstone Capital, Infostretch works with both large enterprises and emerging innovators -- putting digital to work to enable new products and business models, engage with customers in new ways, and create sustainable competitive differentiation.

An App Bank Specialist (developer) is responsible for managing and transforming production operations, including handling alerts, managing incidents, debugging and fixing the issues and identifying potential risks and mitigating them before they are realized. Specialists also handle requests filed by users (Operational users, Business, Upstream teams, downstream teams) of a product or system. Their primary responsibility is troubleshooting and resolving errors, and throughout their work they must constantly log details for later reports and to provide team with updates. When not fixing issues, they are involved with non-functional product development and improving processes.

Duties and Responsibilities

Troubleshoot Issues

When technical/Operations issues with the product arise, specialists must act quickly to analyze the available data and find the root cause of the problem. They should be able to read and debug the source code to analyze the issues. They may then develop a solution themselves working with the product/development team.

Contribute to Product Development

Specialists will have to participate in all stages of the product development process. They also create useful tools such as internal software to automate key processes or platforms.

Assist Users

This role entails interacting with product users, Operations, Business, other engineering teams, upstream/downstream product members etc.. These interactions can occur in various setups, including in-person meetings, phone calls, emails, and live messaging chats. In all of these cases, it’s vital to address concerns promptly and maintain a helpful attitude.

Skills and Qualifications

Specialists are analytical individuals who use critical thinking and technical expertise to relentlessly improve products. Good communication skills come in handy, as do the abilities to multitask and work well under pressure. In addition to a bachelor’s degree in a field related to technology or engineering, we look for following skills:

  • Problem-solving skills– successful specialists excel at resolving problems encountered by users, whether these require only quick fixes or major collaborative efforts across various departments
  • Technical expertise– specialists develop a deep understanding of the product they handle as well as the processes behind it
  • Customer service– specialists must communicate well with users, paying attention to their concerns and providing clear, regular updates for ongoing requests
  • Attention to detail– it’s crucial for specialists to be mindful of details since their tasks include creating extensive documentation, tracking errors, and making changes to products
  • Multitasking– specialists handle technical issues from multiple customers at the same time, along with other responsibilities such as writing reports and participating in manufacturing or development

 Tools

Specialists use the following tools in their day-to-day duties:

  • Database (DB2/Sybase)
  • Programming languages like Java, scripting languages like Python
  • Knowledge of working with Unix/Windows environment
    Familiarity with SDLC tools, Change Management, Version Control etc.
  • Autosys

Disclaimer:
If you feel that this is a good match for your skillsets, please submit a current word version of your resume along with a cover letter describing your skills, experience and salary expectations. We are an Equal Opportunity Employer (EOE). You can read our job applicant privacy policy here.

Apply Online Print

Job Code: ED-B-210805

Category: Engineering

Job Type: Full-Time

Location: Bengaluru, India or Hyderabad, India

Open Positions: 1

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