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DevOps Engineer (SRE)

Company Description:

Infostretch is a pure-play digital engineering services firm focused on helping companies accelerate their digital initiatives from strategy and planning through execution. We leverage deep technical expertise, Agile methodologies and data-driven intelligence to modernize systems of engagement and simplify human/tech interaction. We deliver custom solutions that meet customers’ technology needs wherever they are in their digital lifecycle. Backed by Goldman Sachs and Everstone Capital, Infostretch works with both large enterprises and emerging innovators -- putting digital to work to enable new products and business models, engage with customers in new ways, and create sustainable competitive differentiation.

Experience/ Background: 2 - 4 years in a role of SRE Engineer, Support
Expert for SaaS solution with the below-mentioned technologies.

Project/Work Details:

Working on Building Monitors and Alerts
Patch Management
Working on Customer internal and production Support Requests
Working on DevOps and AWS infra related technical project tasks on need basis

Tools & Technologies:

VPC, EC2, Load balancers, Auto scaling, EBS, Kinesis, S3, Lambda, CFT, CloudWatch, EKS, ECS

OS: Primarily Linux and partly Windows Servers Scripting: Powershell, Python, Bash or Ruby
Should have experience on Monitoring: Monitoring tool like DataDog, SumoLogic
Should have experiance on Patch Management
Application Insights, OMS, Logic Monitor, Sumologic etc. Container
Orchestration: Docker or Kubernetes knowledge


Should have certifications in 2 or more of the related technologies.
Qualification: BE/ BTech/ MCA

SRE Primary responsibilities include:

 ·   Live with 24x7 available mind set for ensuring 99.97% uptime on customer platforms and applications.   

·   Own, resolve and restore major technical issues to meet the uptime
commitment. Expected to be available on-call any time (24x7) for

·   Develop, deploy and continually improve the telemetry, monitoring
and automation (self-heal, self-help, self-service) of the SaaS
platform and the applications

·   Ensure the Cloud Infrastructure, platform components and
applications are secured and safeguarded via strong controls,
monitoring and security incident management 

·   Own Root Cause Analysis of incidents end to end and demonstrate
quantifiable technological, stability and process improvement of
Customer Infrastructure, SaaS platforms and applications

·   Enable technology support teams, customers and business users by
building and continually developing knowledge base driven by analyzing
practical usage/issues and related challenges.

·   Will be highest level of Technical Escalation point and act as
guide, coach and mentor for first and second level
Application/Infrastructure support teams. Should be the

· bridge between Support and Product engineering teams and faces customers and business users as and when required proactively.

·   Owns and drives the end to end technical resolution of critical
incidents which might need involvement from multiple parties and
ensures the right collaboration and communication is maintained to
ultimately get the issue resolved fast paced through shortest and the
most efficient path.

Must have:
Excellent in communication.
Ready to work on 24x7 rotational shift model.
Also, should be available on call during week-offs or on public holiday.

The team this role belongs to is expected 24x7 available (on call and
availability in office) as it’s about managing global production and
customer facing highly critical systems. Hence the individual should be
flexible to adapt the roster/shift arrangements as required. Additional
compensation will be provided for working in other than normal business
shift in IST timezone as per company policy.

We are looking for good resources - should be highly skilled and should have hands on experience in the respective skill set required. Also, resource should be self motivated to go one mile extra to establish good customer relationship keeping quality standards at highest level.

Disclaimer:
If you feel that this is a good match for your skillsets, please submit a current word version of your resume along with a cover letter describing your skills, experience and salary expectations. We are an Equal Opportunity Employer (EOE). You can read our job applicant privacy policy here.

Apply Online Print

Job Code: DEV-AP-210813

Category: Engineering

Job Type: Full-Time

Location: Pune, India or Ahmedabad, India

Open Positions: 1

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