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Understanding the UX Design Process

Impactful user experiences do not just delight, but also improve our users lives by directly addressing the issues they face. The UX design process is a series of iterative steps...

Customer Experience & User Experience: Where they Meet

This blog, co-written with Richard Alvarez (UX Practice Lead, Infostretch), draws on their joint experience in the CX and UX environments. Ask the average person if the...

4 Ways Technology is Transforming the Patient Experience

Most people intuitively understand that advances in technology have led to advances in medical science. We know how technology advances were foundational in sequencing the human...

8 Design Principles to Transform User Experience

We have always instinctively appreciated brilliant design, whether in physical objects or digital products, but until recently there was relatively little recognition of the...

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