Digital Transformation is Not Just About Technology
To the casual reader, that headline might seem to be completely at odds with the concept of digital transformation. Yes, technology is involved, it’s integral to the process and...
3 Tips to Help You Effectively Implement Scrum
As the global healthcare crisis moves closer to its second anniversary, there is a need for product development teams to understand that the so-called new normal is unlikely to...
How Digital Transformation is Driving Customer Experience
This blog, co-written with Richard Alvarez (UX Practice Lead, Saggezza), draws on their joint experience in the Customer Experience environments. Digital transformation is no...
Why Digital Transformation Must be a Strategic Priority
Over the last decade, the term “digital transformation” has become less of a buzzword and more of a business optimization strategy. And while the demands of the connected...
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Next-Gen Integration: Thriving in the API Economy
Integration, historically viewed as a necessary headache, has undergone a transformation in recent years. In creating access points for application features and data,...
4 Ways Technology is Transforming the Patient Experience
Most people intuitively understand that advances in technology have led to advances in medical science. We know how technology advances were foundational in sequencing the human...
How Technology is Enabling the Consumerization of Care
Patients are increasingly becoming “health consumers”. The reality that health providers face is that their services are often comparable, and that consumers do just that:...
