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UX/UI: Expect Major Changes in 2022 and Beyond

After a year in which the return to pre-pandemic normality was often tantalizingly within reach, digital adoption continued to accelerate in ways we never could have predicted two...

How Data, Analytics and Insights Can Improve Customer Service

This blog, co-written with Thanneermalai Krishnappan (Technical Manager, Saggezza), draws on their joint experience in the data and analytics environments. The 24/7 nature of...

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